Terms of Service

1. Operator and contact

The service "HKBookkeep" (https://hkbookkeep.harbix.app) is operated by Harbix. Contact: bookkeep@harbix.app.

2. The service

The service is an online tool to help you record income and expenses in multiple ledgers, categorise transactions, and export reports (including CSV/PDF). It is not accounting, tax, or legal advice; any report or free tool is for reference only.

3. Accounts and sign-in

You must provide accurate information and keep your account secure. You may sign in using supported methods (e.g. Google, email and password). If you notice unauthorised use, contact us immediately.

4. Subscription, trial, pricing, and payments (Stripe)

Fees are as shown on the website (e.g. HK$38/month, HK$380/year). New accounts receive a 14-day free trial tracked in the app; Stripe is not used to take payment during the trial. After the trial, if you subscribe to a paid plan, payment is completed through Stripe; amounts and terms on the checkout page prevail.

Payments are processed by Stripe. Stripe’s merchant location and billing entity are as shown on Stripe checkout, receipts, and the Stripe interface. You agree to Stripe’s terms.

You may use our links to open the Stripe Customer Portal to update payment methods, view invoices, and cancel subscriptions. Effective cancellation dates and billing cycles follow Stripe and your account status.

5. After trial, subscription lapse, and read-only

If you do not complete a paid subscription when the trial ends, your account may become read-only: you can view existing data and export CSV/PDF, but cannot add, edit, or delete data until payment succeeds.

If a paid subscription ends or lapses without renewal (including cancellation in the Portal or payment failure), the account may also become read-only (view and export CSV/PDF) until you resubscribe successfully.

Actual status follows the product UI and Stripe sync.

6. Cancellation and refunds

To cancel, use the Stripe Customer Portal. Generally, a billing period that has already started is not refunded pro rata if you cancel mid-cycle; you may continue using the service for that period as applicable (subject to Stripe settings and your account).

Except where mandatory law requires otherwise, subscription fees already paid are generally not refunded mid-term. If you suspect duplicate charges, errors, or unauthorised transactions, check the Portal first or email bookkeep@harbix.app and we will help reconcile with Stripe records.

7. Data and deletion

For collection, use, retention, and deletion of personal data, see the Privacy Policy below (including T+30 / T+60 / T+90 after trial end).

After sign-in you may delete your account and related data from the Account page, as described in the Privacy Policy.

8. Acceptable use

You must not use the service unlawfully, infringe others’ rights, or harm system security. We may suspend or terminate accounts where reasonable.

9. Disclaimer and liability cap

To the fullest extent permitted by law, the service is provided “as is”. Liability for loss arising from use or inability to use the service is capped at the total fees you actually paid to us in the 12 months before the claim (HK$0 if none). Some jurisdictions do not allow certain exclusions; local law applies.

10. Changes

We may update these terms on the website. Continued use means acceptance (material changes should ideally be emailed separately).

11. Language

These terms are written in Traditional Chinese; if there is a translation, the Chinese version prevails except where law says otherwise.